Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent quality support on–time is our main priority, so that we backup each cloud web hosting plan with a 1–hour ticket reply guarantee. The moment you submit a ticket or drop an e–mail, our client technical support staff will do all they could do to present the most appropriate answer to your problem and to offer advice in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our staff of specialists will undoubtedly be online for you 24x7x365 to answer to all of your enquiries and to handle any issue you will likely have. You also can open a help support ticket from your Website Control Panel or send us an email whenever. Additionally, on business days, you are able to call us or take advantage of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guide while operating within the Control Panel, you are able to always press the Help key and find your query in the set of content articles that will pop up. We have also turned almost all articles into training videos. The list of video tutorials will load if you click the Videos key present on the top right.